Accessibility Statement


The Company: Ertxin 359 SL
This page complies with some of the accessibility requirements for websites, web applications, browsers, and other tools based on the accessibility references of the international standards of the Web Accessibility Initiative (WAI) of the W3C.

Preparation of this Accessibility Statement
This statement was prepared on: 23/09/2025

The method used to prepare this statement was a self-assessment carried out by the company itself.

How do we comply with accessibility standards?
The principles of this standard require us to offer the following features on our website:

  • Perceivable: The information and interface elements of the website have been optimized to improve user perception, through text alternatives, captions, contrasts, and visual aids.

  • Operable: The website is accessible via keyboard, provides sufficient time for interaction, avoids disruptive visual or sound effects, and offers assistance for navigation and search.

  • Understandable: The information provided by the website interface is clear, easy to read, and the functions are predictable. Likewise, error messages are clear and explanatory.

  • Robust: Our website has strong programming and design structures, making it fully compatible with most technologies.

Our web system is based on several components that work together and comply with the Web Accessibility (WAI) criteria of the W3C. Some of these include:

  • Web content: Texts, images, forms, and multimedia, as well as any markup code, scripts, applications, and more.

  • User agents: All elements the website uses to allow people to access content, such as browsers, desktop graphics, screen readers, mobile browsers, media players, plugins, and certain assistive technologies.

  • Authoring tools: The software or services we use to produce web content, including code editors, document conversion tools, content management systems, blogs, database scripts, and other tools.

If you have questions or need more information, how can you contact us regarding accessibility requirements?
You can communicate accessibility requirements, such as:

  • Requesting information about any possible non-compliance by this website.

  • Reporting other difficulties in accessing the content.

  • Submitting any other queries or suggestions for improving the accessibility of the website.

You may also submit:

  • A complaint regarding compliance with accessibility requirements.

  • A request for accessible information regarding content.

The request must be submitted through the following contact form.
In the request for accessible information, the facts, reasons, and petition must be stated clearly so that it can be confirmed as reasonable and legitimate.

Communications, complaints, and requests for accessible information will be received and processed by the management of this company.

Next step…
If, after submitting a request for accessible information or a complaint, the request is denied, the decision is disputed, or the response does not meet the requirements set out in the corresponding regulations, the interested party may file a claim. A claim may also be initiated if twenty working days pass without receiving a response.

The claim may be filed through the General Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as through the other options provided in Law 39/2015.

Declaration of principles regarding accessibility:
In summary, we can say that our commitment to Web Accessibility is to maintain a permanent effort to make our content accessible and understandable to all people, regardless of their physical or intellectual abilities, as well as any technological limitations or shortages they may face. Our vision is to contribute, through our effort and responsibility, to building a more accessible, fairer, and more supportive internet.